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Privacy Policy

Last Updated: [Insert Date]

Your Privacy Matters

At Gutter Fresh Guard, we protect your data like we protect Seattle homes – with utmost care and professionalism. This policy explains how we collect, use, and safeguard your information.

1. Introduction

Gutter Fresh Guard (“we”, “us”) respects your privacy. This policy applies to all information collected through our website (gutterfreshguard.com), Jobber bookings, and Facebook lead forms.

2. Information We Collect

a. Personal Information

  • Contact Details: Name, phone, email, property address
  • Property Information: Service history, home characteristics (stories, roof type)

b. Service Information

  • Service Details: Gutter issues, photos, urgency level
  • Payment Information: Processed securely via Stripe/Jobber (we don’t store full card details)

c. Technical Data

  • Automated Collection: IP address, browser type (via essential cookies)
  • Analytics: Anonymous usage data via Google Analytics

3. How We Use Your Data

  • Provide gutter cleaning/guard installation quotes and services
  • Schedule appointments and communicate service details
  • Process payments securely (PCI-DSS compliant)
  • Send service reminders and maintenance tips (with consent)
  • Improve customer experience and service quality

4. Data Sharing

We only share information when necessary:

  • With service technicians (minimum required information)
  • Payment processors (Stripe/Jobber)
  • When required by law (court orders, legal requests)

We Never:

  • Sell or rent your information to third parties
  • Share data with advertisers or marketing firms
  • Use photos of your property without explicit consent

5. Data Protection

We implement robust security measures:

  • All form submissions encrypted via SSL/TLS
  • Employee access restricted with two-factor authentication
  • Regular security audits and vulnerability scanning
  • Secure data storage with industry-standard protections

6. Your Rights

You may:

  • Request access to your personal data
  • Ask for corrections to inaccurate information
  • Request deletion of non-essential data
  • Opt-out of marketing communications:
    • Email: info@gutterfreshguard.com
    • Text: Reply STOP to (253) 802 1124

7. Policy Updates

We may update this policy periodically. Changes will be posted at: gutterfreshguard.com/privacy with a new effective date.

8. Contact Us

For privacy concerns or data requests:
Email: privacy@gutterfreshguard.com
Phone: (253) 802-1124
Mail: 9325 S 222nd St, Kent, WA 98031